PRIVACY POLICY

Effective Date: 02/06/2026

Ana Botanicals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, browse products, or interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

Ana Botanicals collects information to operate our website, improve customer experience, and support standard retail operations.

Personal Information

When you place an order, submit a form, or contact us through the website, we may collect personal information including:

  • Full name
    • Email address
    • Billing and shipping address
    • Order details and purchase history
    • Information voluntarily submitted through website forms or inquiries

This information is used only for standard retail and communication purposes.

Technical and Usage Information

We may automatically collect certain non-personal data when you browse our website, including:

  • Browser type and version
    • Device type and operating system
    • IP address
    • Pages visited and time spent browsing
    • Referring websites or search terms

This information helps us understand website performance and improve functionality and navigation.

How We Use Your Information

Ana Botanicals uses collected information to support normal website and retail operations, including:

  • Processing and managing orders
    • Sending order confirmations and updates
    • Responding to customer inquiries submitted through website forms
    • Providing optional marketing or newsletter communications
    • Improving website layout, content, and product presentation
    • Maintaining website security and monitoring performance

Personal information is never used for unrelated purposes.

Marketing Communications

Visitors may choose to subscribe to promotional updates through website sign-up forms. Subscribers may receive announcements about product releases, seasonal collections, or brand updates.

Users may unsubscribe from promotional communications at any time through the unsubscribe option provided within the message.

Transactional notifications related to orders or account activity may still be sent when required for order processing.

Cookies and Tracking Technologies

Ana Botanicals uses cookies and similar technologies to improve browsing experience and website functionality. Cookies help us:

  • Remember user preferences
    • Analyze visitor behavior and site performance
    • Improve navigation and product browsing

Users may disable cookies through browser settings. Some website features may not function properly if cookies are disabled.

Sharing of Information

Ana Botanicals does not sell, rent, or trade personal information to third parties.

Information may be shared only with trusted service providers that assist with:

  • Payment processing
    • Website hosting and maintenance
    • Order management systems
    • Marketing and communication services

These providers are authorized to use information only as required to perform their services.

Data Security

Ana Botanicals uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect customer data, no online transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as necessary to:

  • Complete transactions
    • Maintain business and financial records
    • Meet legal or regulatory obligations
    • Resolve disputes and enforce agreements

Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to personal information
    • Request correction of inaccurate information
    • Request removal of personal information
    • Opt out of promotional communications

Requests may be submitted through the contact form available on the website.

Third-Party Links

Our website may contain links to third-party websites for convenience or additional information. Ana Botanicals is not responsible for the privacy practices or content of external websites. Users are encouraged to review third-party privacy policies separately.

Children’s Privacy

Ana Botanicals does not knowingly collect personal information from individuals under the age required by applicable regulations. If information from a minor is believed to have been submitted, a request may be submitted through the website contact form for removal.

Changes to This Privacy Policy

Ana Botanicals may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Continued use of the website after updates are posted indicates acceptance of the updated policy.

Contact

Questions regarding this Privacy Policy may be submitted through the website contact form or mailing address listed on the Contact page.